- Item(s) must be returned within 30 days of purchase; 30 days starts from the date of purchase to when it is received at our warehouse
- Item(s) must be unworn, unwashed and must have the original tag still attached.
- Item(s) must be in the original packaging which must be in original condition.
- We do not accept returns or exchanges for sale items. Please be mindful of this when purchasing.
If you item(s) match all of these conditions, you can lodge a return with us here. Please note there are no returns or exchanges for sale items. CACHIA reserve the right to deny refunds if the merchandise does not meet our returns policy requirements once assessed. Please try and fold your garments when returning. Scrunched up items will be charged a $5 pressing fee.