Shipping
Postage & Handling
CHRISTMAS DELIVERY!
Sending to/from metro only^ | Parcel Post | Express Post |
---|---|---|
Within Australia (except WA and NT) |
15 December 2023 |
19 December 2023 |
WA |
14 December 2023 |
18 December 2023 |
NT |
14 December 2023 |
18 December 2023 |
Free Delivery On All Australian orders over $100.
How long will delivery take?
Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible.
The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
All orders made via www.cachia.shop are despatched from Melbourne Metro
- Australian Domestic: Please use the Australia Post delivery calculator here
- All postage and handling prices above are AUD unless otherwise stated
Unfortunately, we do not have access to their systems so only they would be able to access proof of delivery or see if your parcel has been deemed as lost.
If they deem your parcel as lost in transit, please email us this correspondence (screenshot or forwarded email) so we can rectify the issue for you. They may open up a case for you so they can investigate where it is and they will be in touch with you via email if this occurs.
INTERNATIONAL ORDERS:
Items sent to New Zealand may be delayed by up to nine days.
Delivery services have been affected by:
- Nationwide State of Emergency and flight cancellations due to Tropical Cyclone Gabrielle.
- Delays between clearance by NZ Customs and handover to NZ Post.
New Zealand orders have the option of Standard service with Australia Post or DHL express. Prices are calculated at checkout.
All other International Orders are sent via DHL Express.
Origin |
Destination |
Current Transit Time (days) |
Australia (AU) |
New Zealand (NZ) |
1-3 |
Australia (AU) |
USA (US) |
3-5 |
Australia (AU) |
Canada (CA) |
3-5 |
Australia (AU) |
United Kingdom (GB) |
3-4 |
Australia (AU) |
Hong Kong (HK) |
2-3 |
Australia (AU) |
Singapore (SG) |
2-3 |
All shipping charges are calculated at checkout